Social & Digital
Generating a digital footprint through social platforms, website and mobile apps is an integral part of any business’s strategy.
For most customers, their first stop for information is social media and this initial touchpoint needs to be relevant, up to date and easy to interact and navigate.
We source and create content which is focussed on delivering interaction and engagement.
We interrogate insights to ensure posts are scheduled at the right times to the right audience and work hard to ensure the tone of voice and messaging is right for your customers. Sometimes this will include reflecting local news or the mood of the nation - and these posts are a key tool in capturing customer’s attention with more than just sales messages.
Our out of hours monitoring service is designed to ensure your customers get a timely and relevant response during the evening and at weekends, not just during office hours.